Issues with Telstra mobile, NBN or landline? Here's why

NO, the Telstra network has not crashed again. But that doesn't mean everything is hunky-dory.

The national telecom is currently doing "scheduled maintenance" to its mobile phone network across the state.

They're not the only internet and phone provider having dramas today, with iiNet customers also reporting outages.

Read more: iiNet meltdown disrupts internet services

Meanwhile its NBN is suffering an "interruption" as of 8.21am on Thursday, with no word yet on when it will come back online.

According to Telstra, its NBN Data and Voice users "may experience difficulties making or receiving voice calls via their Telstra Voice Services on the NBN.

The same applies to those trying to use Telstra Broadband on the NBN.

As for the maintenance of the mobile network, expect some "difficulties with voice calls or accessing data services" if it is your area being worked on.

Telstra began the work at 7am on Thursday, and it will last a week.

If that's not enough, Telstra has also been doing some maintenance on its PSTN network -- the classic copper landline -- in Brisbane. That is expected to be up and running properly for all customers by 10am on Thursday.

Telstra outage map, at 9am on May 19, 2016
Telstra outage map, at 9am on May 19, 2016

Outage trackers Aussie Outages is noting that most of the network complains about Telstra are coming from south-east Queensland.

It is also worth noting that those Telstra users in Lismore and Northern Rivers were left without access to the network overnight after some "malicious damage".

Read more: Malicious damage the cause of Lismore Telstra outage

We are aware of an issue beginning overnight that is impacting some fixed line and ADSL services in the Lismore area," a Telstra spokesperson said.

"Our fibre crew has identified two cables in a common access pit that appear to have been intentionally damaged by a third party.

"NSW Police were called to the site overnight and are investigating.

"Our crew waited for Fire and Rescue NSW to declare the site safe before commencing repairs to the cables.

"Given the extent of the damage, our crew has been working through the night to access and repair the cables and hope to restore services as soon as possible."

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